Contact & player support

All support runs through the Command Squad Discord (external link) — its ticket channels route your issue to staff who can actually act on it, with a record attached. There's no email queue to vanish into and no web form pretending to be one.

Tell us the game and the server first. We run servers for Squad, WARDOGS and Galactic Contention, and different admins and tooling cover each. Opening with "WARDOGS, Command Squad #1, around 21:00 ET" saves a round trip on every ticket.

Report a player

Rule violations on the servers — teamkilling, harassment, cheating, griefing. Open a ticket with names, server, time, and any evidence.

How reporting works

Appeal a ban or kick

Every moderation action can be appealed. Honest appeals are reviewed by staff with logs — including second-chance requests.

How appeals work

Technical help — Squad

Can't connect, can't find the server, crashing? Start with the connection guide, then bring what you tried to the support channels.

Squad connection guide

Technical help — WARDOGS

Server browser coming up empty, or unsure which of our two servers to pick? The WARDOGS joining guide covers filters, regions and launch-day problems.

WARDOGS joining guide

Membership questions

Eligibility, playtime requirements, the application process — the membership channels have current answers.

Membership overview

Support & donations

Questions about Patreon, one-time contributions, whitelist, or what funding covers.

Support page

Everything else

Press, partnership, event collaborations, or anything unlisted — open a general ticket and it'll reach the right people.

Check the FAQ first

Something happening in-match right now?

Call for an admin in all-chat first — admins play here and often respond in minutes. Then a Discord ticket if nobody's on.